Resolved -
The issue has been resolved. All reports and APIs are operational.
Jun 17, 15:09 EDT
Update -
Training reports and related API endpoints are operational. We are continuing to work on resolving the issue with delayed and missing in the Phishing reports.
Reports Impacted:
- Repeat Behaviors
- Campaign Comparison
- User Details
- Campaign Details
- Analyzer Reports
- Results API Phishing Simulation Endpoints
- Admin Dashboard
Jun 14, 16:37 EDT
Update -
We are continuing to work on resolving the issue with delayed and incomplete data in the Phishing and Training reports.
Reports Impacted:
- Repeat Behaviors
- Campaign Comparison
- User Details
- Campaign Details
- Analyzer Reports
- Results API Phishing Simulation Endpoints
- Admin Dashboard
- All Training Reports and API endpoints
Jun 11, 18:00 EDT
Update -
We have identified an issue in our EU Region related to Phishing and Training reports having delayed or incomplete data. We are currently working to resolve this issue.
Reports Impacted:
- Repeat Behaviors
- Campaign Comparison
- User Details
- Campaign Details
- Results API Phishing Simulation Endpoints
- Admin Dashboard
- All Training Reports and API endpoints
Jun 9, 12:59 EDT
Identified -
We have identified an issue in our EU Region related to Training reports including API endpoints having delayed or incomplete data. We are currently working to resolve this issue.
Jun 9, 11:52 EDT