All Systems Operational

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Welcome to Proofpoint Security Awareness status page to inform you of the state of the security education system.

Uptime over the past 90 days. View historical uptime.
U.S. Environment Operational
90 days ago
100.0 % uptime
Today
Training Platform - U.S. ? Operational
Simulated Phishing - U.S. ? Operational
PhishAlarm - CLEAR - U.S. ? Operational
Reporting ? Operational
90 days ago
100.0 % uptime
Today
Europe Environment Operational
Training Platform - Europe ? Operational
Simulated Phishing - Europe ? Operational
PhishAlarm - CLEAR - Europe ? Operational
Asia/Pacific Environment Operational
Training Platform - Asia Pacific ? Operational
Simulated Phishing - Asia Pacific ? Operational
PhishAlarm - CLEAR - Asia Pacific ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Missing Phishing Simulation and PhishAlarm Data
Resolved - All impacted data has been restored.
Apr 25, 04:38 EDT
Update - Phishing Simulation data has been restored, which includes the following reports:

- Repeat Behaviors
- Campaign Comparison
- User Details
- Campaign Details
- Results API Phishing Simulation Endpoints

We are currently working on PhishAlarm data.
Apr 24, 20:32 EDT
Update - We are continuing to resolve this issue.
Apr 24, 17:04 EDT
Identified - We are aware of an issue of missing Phishing Simulation and PhishAlarm data for the following dates April 17th - April 24th.

Reports:
- Repeat Behaviors
- Campaign Comparison
- User Details
- Campaign Details
- Analyzer Reports

Results API Endpoints:
- PhishAlarm
- Phishing Simulation

We are currently working resolving the issue.
Apr 24, 11:31 EDT
Apr 24, 2025
Apr 23, 2025
Phishing Reports Delay in Data
Resolved - The impacted Phishing Reports are back to normal operation.
Apr 23, 15:38 EDT
Identified - We've identified a delay in data for the following Phishing Reports and are currently working on a resolution:
- Repeat Behaviors
- Campaign Comparison
- User Details
- Campaign Details
Apr 17, 09:51 EDT
Apr 22, 2025
Service Disruptions in US Region
Resolved - The incident has been resolved and impacted areas are back to operational.
Apr 22, 12:07 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 21, 20:38 EDT
Update - Multiple engineering teams continue to investigate this issue.
Apr 21, 17:10 EDT
Investigating - Admins may not be able to log in or administer the product.
End Users may not be able to log in or take training.
End Users may receive an error when attempting to report an email as Suspicious.
Apr 21, 14:54 EDT
Apr 21, 2025
Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
Login and Training Issues
Resolved - Users in the US Environment may have had experienced problems logging in and/or accessing training from 11:00 am - 11:15 Eastern time
Apr 14, 11:00 EDT
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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