Update - We've confirmed missing TROs and missing events from reports are isolated to US customers using CTR
All emails were reported to CTR successfully and actioned as configured
All new reported emails are generating a TRO and showing in the report
We are currently working on getting the backlog processed from Aug 8 to the 11th and will update once we have an ETA
Aug 12, 2026 - 13:03 EDT
All emails were reported to CTR successfully and actioned as configured
All new reported emails are generating a TRO and showing in the report
We are currently working on getting the backlog processed from Aug 8 to the 11th and will update once we have an ETA
Aug 12, 2026 - 13:03 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 11, 2026 - 14:34 EDT
Aug 11, 2026 - 14:34 EDT
Investigating - Customers in the US using Cloud Threat Response are currently failing to connect to threat intelligence for review. Admins will see missing results in the Analyzer report and will not receive TROs during this time. The team is actively investigating this issue.
Aug 11, 2026 - 12:11 EDT
Aug 11, 2026 - 12:11 EDT
About This Site
Welcome to Proofpoint Security Awareness status page to inform you of the state of the security education system.
U.S. Environment
Operational
Training Platform - U.S.
Operational
Simulated Phishing - U.S.
Operational
PhishAlarm - CLEAR - U.S.
Operational
Reporting
Operational
Europe Environment
Operational
Training Platform - Europe
Operational
Simulated Phishing - Europe
Operational
PhishAlarm - CLEAR - Europe
Operational
Reporting
Operational
Asia/Pacific Environment
Operational
Training Platform - Asia Pacific
Operational
Simulated Phishing - Asia Pacific
Operational
PhishAlarm - CLEAR - Asia Pacific
Operational
Reporting
Operational
Canada Environment
Operational
Training Platform - Canada
Operational
Simulated Phishing - Canada
Operational
PhishAlarm - CLEAR - Canada
Operational
Reporting - Canada
Operational
India Environment
Operational
Training Platform - India
Operational
Simulated Phishing - India
Operational
PhishAlarm - CLEAR - India
Operational
Reporting - India
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.