All Systems Operational

About This Site

Welcome to Proofpoint Security Awareness status page to inform you of the state of the security education system.

Uptime over the past 90 days. View historical uptime.
U.S. Environment Operational
90 days ago
99.88 % uptime
Today
Training Platform - U.S. ? Operational
Simulated Phishing - U.S. ? Operational
PhishAlarm - CLEAR - U.S. ? Operational
Reporting ? Operational
90 days ago
99.88 % uptime
Today
Europe Environment Operational
Training Platform - Europe ? Operational
Simulated Phishing - Europe ? Operational
PhishAlarm - CLEAR - Europe ? Operational
Asia/Pacific Environment Operational
Training Platform - Asia Pacific ? Operational
Simulated Phishing - Asia Pacific ? Operational
PhishAlarm - CLEAR - Asia Pacific ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 6, 2024

No incidents reported today.

Dec 5, 2024
Phishing Reporting is intermittently failing in the US region
Resolved - Proofpoint has observed considerable improvements in stability of report generation after the software patch applied in the evening of December 4th. While we are still seeing reports intermittently missing user properties. This is the minority of cases and the vast majority of customers are getting complete data. Given the improvements, the system status is being returned to operational.
Thank you for your patience as we worked through these challenges.
Dec 5, 15:40 EST
Investigating - We are currently experiencing degraded service with our Phishing Simulation tool, affecting the ability to download the following "Export to CSV" reports in the US region:

- Export Campaign Data To CSV
- Export Campaign Events To CSV
- Export Campaign Click Exclusions To CSV
Dec 3, 11:45 EST
Dec 4, 2024

No incidents reported.

Dec 3, 2024
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage