Analzyer and CLEAR issue
Incident Report for Proofpoint Security Awareness
Resolved
This incident has been resolved.
Posted Feb 20, 2023 - 16:55 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 20, 2023 - 16:45 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 20, 2023 - 15:31 EST
Investigating
Investigating reports of Analyzer not processing messages. Threat Report Overviews are not generating and messages reported through CLEAR are not sending to TRAP.
Posted Feb 20, 2023 - 15:16 EST
This incident affected: U.S. Environment (PhishAlarm - CLEAR - U.S.), Europe Environment (PhishAlarm - CLEAR - Europe), and Asia/Pacific Environment (PhishAlarm - CLEAR - Asia Pacific).
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