Issues with some video training

Incident Report for Proofpoint Security Awareness

Resolved

This incident has been resolved.

Posted Feb 09, 2023 - 13:31 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 09, 2023 - 12:49 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 09, 2023 - 12:11 EST

Investigating

Investigating reports of end users having intermittent issues with some video modules.

Posted Feb 09, 2023 - 11:26 EST

This incident affected: U.S. Environment (Training Platform - U.S.), Europe Environment (Training Platform - Europe), and Asia/Pacific Environment (Training Platform - Asia Pacific).